HOW LONG WILL MY ORDER TAKE TO PROCESS?

Our product range is uniquely different in the sense that we not only stock ready-made womenswear, but also made-to-order lingerie which is handmade from scratch by one of our in-house team. If your order is solely clothing, it will be processed and shipped within 1-3 business days. If your order includes, or is solely lingerie, it will be processed and shipped within 3-5 business days.

*Business days do not include weekends or UK bank holidays.

WHEN WILL MY ORDER ARRIVE?

After your order has been subject to our standard processing times and has left our premises, standard delivery times are as follows:

Europe: 5-10 business days

International: 7-10 business days

WHAT IS YOUR RETURNS POLICY?

We hope that you love your Imogen Apparel items, but if for any reason you would like to return your order, we can offer you an exchange, refund, or store credit if we receive your return within 14 days of delivery. To find further information on how to return an item, please visit our Returns page under the Info tab.