WILL YOU BE GETTING AN ITEM BACK IN STOCK?
Whether or not we will be restocking an item can vary and will depend on our stockists and the item’s popularity. If you would like more information on whether we will be restocking a particular item, please contact us.
WHY DON’T YOU MAKE BRALETTES FOR LARGER BUSTS?
We specialise in delicate lace lingerie for cup sizes up to a UK DD and currently do not make any bralettes with underwiring. This is due to two fundamental reasons;
1) The laces we use to craft our lingerie are extremely delicate and do not offer enough support for larger cup sizes without any underwiring in place.
2) To implement underwiring into our designs would add extra manufacturing time and costs to our handmade process. With high street brands being able to produce underwired bras made in factories at a fraction of the time and cost, we are unable to compete and offer the same standard at a reasonable cost.
To find out more about how we make our handmade lingerie, read about us on the About page.
HOW DO I CORRECTLY CARE FOR MY IMOGEN APPAREL LINGERIE?
Due to the delicate nature of our handmade pieces, we recommended that all garments are handled with utmost care. All lingerie items should be hand washed in warm water with mild soap and left flat to dry. Reshape whilst wet and DO NOT tumble dry. We cannot take responsibility for any damage caused to items due to incorrect care.
DO YOU OFFER CUSTOM SIZING OPTIONS FOR YOUR LINGERIE?*
We understand that you girls come in all sorts of different shapes and sizes and not everyone will be best suited to our generic sizing. Let's say you have a small back and a larger bust (or vice versa) and you're worried our standard sizing won't fit you - please contact us and we can arrange to have a custom order made for you, catering to your measurements at no additional cost.
ARE YOU ABLE TO MAKE ME SOMETHING SPECIAL?*
If you've got a design in mind, or you have a special event coming up that you'd like us to cater for, we are very happy to accept special requests for custom made lingerie. Please contact us with as much notice as possible to discuss your request.
*Please note that any made to-measure, or custom-made items cannot be returned or exchanged.
I’M UNSURE ABOUT SIZING, CAN YOU HELP?
We are more than happy to offer recommendations on sizing. Please contact us at firstname.lastname@example.org and we will do our best to help you select the correct size.
DO YOU WORK WITH FASHION BLOGGERS?
We love collaborating with those who genuinely love our brand. If you are a fashion blogger, or have a significant presence on social media and would like to work with us, please contact us at email@example.com and we will consider your request.